Frquently Asked Questions

A: The cost of installing a fire and security system at MB Fire & Security can vary based on several factors, including the types and levels of products chosen, the quality of these products, and the time required to complete the installation. Despite these variables, we pride ourselves on being highly competitive with our pricing while maintaining a commitment to high-quality products. Additionally, we understand that a new fire and security system can be a significant investment, which is why we offer flexible finance options to make our services more accessible. Our goal is to provide you with quality security solutions without compromising on affordability.

Yes, MB Fire & Security offers flexible finance options to accommodate your needs. We provide both financing and leasing solutions, tailored to ensure you can seamlessly integrate our high-quality security systems into your budget. All financing and leasing options are subject to terms and conditions and are managed through an FCA-approved lender, ensuring transparency and adherence to regulatory standards. This allows you to enhance your security infrastructure without upfront financial strain, securing your assets efficiently and effectively.

At MB Fire & Security, we are committed to providing our customers with high-quality products and services. With all our installations, we offer a 1-year product warranty that ensures any issues or defects within this period are promptly addressed. Additionally, many of the specific parts we use come with their own manufacturers' warranties, which can vary in duration and coverage. To further enhance your peace of mind, we also provide our customers with the option to extend the warranty through our comprehensive maintenance packages, ensuring continued reliability and support for your security systems.

Yes, absolutely. At MB Fire & Security, we specialise in upgrading and enhancing existing security systems. Our process begins with a comprehensive site survey to thoroughly assess your current setup. During this evaluation, we'll identify areas where we can expand and improve your system to better meet your security needs. This approach ensures you get an optimised security solution without the need for a complete overhaul, saving you both time and resources.

In the event of a breakdown with your system, rest assured that assistance is always at your fingertips. Our business excels in providing prompt and efficient support when you need it most. You have direct access to an engineer 24/7, 365 days a year, just a phone call away. Our numerous customer reviews highlight our dedication to being there for you in critical moments. Simply call our dedicated support line, and one of our professional engineers will assist you immediately, ensuring your security system is back up and running, giving you uninterrupted peace of mind.

When installing a security system with MB Fire & Security, it is crucial to consider your insurance requirements. As part of our onboarding consultation, we will discuss compliance with these requirements in detail.

To ensure your security system meets all necessary standards and keeps your insurance provider satisfied, we recommend you contact your insurance company prior to our visit. This way, you can gather any specific requirements they might have, which allows us to tailor our services to meet those criteria effectively. This proactive step helps in preventing any future issues with insurance claims and ensures that your security system is fully compliant and optimised for your needs.